Domestic Flight Booking Policies

  • The total price displayed includes all applicable government taxes. Excludes all applicable airport taxes or other charges payable at the airport.
  • Avaaruha could not able to confirm your ticket without full payment.
  • There will be no refund provided by avaaruha for any partially used/unused ticket.
  • There will be no refund provided by avaaruha for any partially used/unused ticket.
  • To avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes onward and return journeys. If the infant is 24 months or above on the return journey, you will be required to make a separate booking using a child fare.
  • All Tickets/Bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines / supplier.
  • By accepting Avaaruha booking terms, user is also agreeing to terms & conditions of the respective airline
  • We recommend user to refer airlines terms and conditions before booking the ticket.
  • Avaaruha charges a non-refundable per passenger convenience fee of Rs.289/- for one way flights and Rs.439 /- for round trip flights, however, it may vary for few sectors/airlines.
  • Seats are subject to availability
  • All statutory taxes, surcharges and fees are to be paid by the passenger, as applicable on the date of travel.
  • Flight schedules and timings are subject to regulatory approvals and change(s)
  • Most airlines do not permit infants younger than 7 days. For more information, please get in touch directly with the airlines
  • As per airline policy, unaccompanied minor passengers are required to carry specific supporting documents. Please contact the airline directly for the same.

 

Check-in:

  • As per the airline rules, the standard check-in time begins 2 hours before departure for domestic flights.
  • For International flights, the check-in time is 3 hours before departure.
  • The passenger needs to check-in at least 2 hrs prior departure for Air India and Air India Express domestic flights else will be considered as a no show.
  • Infants must have valid proof-of-age documents showing that the infant is less than two years old.

 

Cancellation Policy:

  • Every booking made on Avaaruha is subject to cancellation policies of airline, which may vary by flight and booking class, in addition to INR 299 as Avaaruha cancellation charges. The cancellation fee is charge per passenger.
  • Some booked fares may not be refundable per the specific airline's policy.
  • Cancellation requests can be made online on our website or via email or telephonically through our customer support center. Avaaruha shall not be liable to entertain any cancellation requests made through any other medium.
  • If your cancellation request is made less than 48 hours prior to departure, you'll need to contact directly to Avaaruha customer support team.
  • If you have done a 'Web/Tele Check-in' or any cancellation/modification with the airline, you are requested to get in touch with the airline for cancellation/modification. Avaaruha will not be able to process your cancellation/modification and will not take any responsibility for the same.
  • All cancellations should be done at least 24 hrs prior to departure date. Certain airlines do not allow any changes or cancellation within 24 hrs.
  • To cancel the tickets over the phone, call the customer care numbers +91 8330019191

 

Refund:

  • It is mandatory to contact Avaaruha for all refunds, as the airline will not be able to refund your tickets booked at www.avaaruha.com.
  • All cancellations made directly with the Airline need to be intimated to Avaaruha by Email or Phone in order to initiate the refunds process
  • Processing times for cancellation and refund requests vary.
  • Convenience fees paid at the time of booking is a non-refundable fee and same shall be applicable on all cancellations including any partial cancellation requests
  • The refund will be credited back to the same account from where the payment was made. For example, if the User used a credit card, Company will make an appropriate charge reversal. If the User used a debit card, Company will credit the money back to the debit card.
  • On the event of cancellation and refund of partially utilized tickets upfront discount and promo code discount availed at the time of booking would be deducted from the refund amount.
  • In case, where the user has cancelled his/her booking directly with the airlines, he/she will need to inform Company with valid documentation to initiate the refund process. It is advisable to contact Company within 48 hours of the cancellation request.
  • Company will be able to initiate customer's refund only after receipt and/or confirmation of refund from the airline.

 

Meal Selection Policy

  • The meal amount is non-refundable. (Refundable only if the flight is cancelled by the airlines).
  • The meal would be served only once in case of connecting flights.
  • The meal option is as per the flight's menu and availability.
  • The meal option is allowed only for adults and children (above 2 years of age).

Holiday Package booking Policy

  • Avaaruha holds the rights to Modify or Cancel the holidays, inclusions, mode of transportation, Pick Up Drop points, Fares.
  • Natuaral disaster or any Other issues happening in the Holiday spot or On the way, The refund and cancellation Policies are depending on supplier. 
  • Partially Used services are non-refundable.
  • All Modifications depending on availability.
  • Up to 7 days before the starting of tour, Customer has to Pay the 10% of the total Amount as Cancellation fee and 5% If any modification required.
  • Up to 72hrs before the starting of tour, Customer has to Pay the 50% of the total Amount as Cancellation fee and 25% If any modification required.
  • Up to 24hrs before the starting of tour, Customer has to Pay the 75% of the total Amount as Cancellation fee and 40% If any modification required.
  • After 24hrs up to Customer has to Pay the 100% of the total Amount as Cancellation fee and Modifications not allowed.
  • Convenience fee/Service Charge Rs. 500 or 3% of the total fare will be attracted during the payment is non refundable.
  • Avaaruha holds right to modify all kind of promotions and service fee at any time.
  • If Customer misses any thing in the package due to late coming or because of his/her mistake, Avaaruha can't give any kind of free support.
  • All booking modifications should be done through avaaruha. if any modification done by customer directly. Avaaruha will not give any support after that in case of any issues.
  • Avaaruha is a online fecilitator for simplifying the bookings. Avaaruha will not be responsible any issues happening in Holiday spot (If it is booking related you can contact us +91 8330019191/Mail info@avaaruha.com).
Note: avaaruha.com is a facilitation platform providing easy and convenient access to reservations. Due to the volatile nature of the aviation industry, airlines delay and default in refund of tickets. Avaaruha.com shall be in aposition to process customer refunds against flight tickets only if the same have been refunded by the respective Airline. In the event an airlines discontinues its operations, Avaaruha.com will not be accountable for any customer refunds wherein the same have not been refunded by the Airlines.